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Responsibility

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True story

An accounting firm relayed this scene to me this week.  One of the firm’s partners, Dan, was at a rugby game with a few of his clients.  They’d had a few beers and the banter was flowing. Out of the blue one of Dan’s clients (his name is also Dan, which is co...
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The biggest challenge in business stems from 'TLT' - too little time.

One of the best solutions to TLT is to delegate more, either to existing team members or to people external to the business (outsourcing). It's as simple as looking at the number of hats you are wearing to see if you can delegate any of them....
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I firmly believe that when anyone starts a new role they come to work with the intention of doing a great job. They're keen to make an impression, to make a difference, and to enjoy themselves. After all life is too short, right? If the average person spends 40,000 hours of ...
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When something goes wrong what is your natural reaction?

Our behaviour responses are so beautifully captured in the acronym 'OARBED' - the OAR (Ownership, Accountability and Responsibility) representing above the line behaviour while BED (Blame, Excuse, Deny) is below the line. This concept is easily demonstrated through the chi...
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