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Culture

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I’m a firm believer that everyone comes to work to do a great job - initially anyway.  So why do businesses have poor performers?  Likewise, why do team members find it difficult to deal with conflict in the workplace; that difficult client or demanding boss? To ...
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How to write your 'About Us'

September 11, 2016
Your website is an important marketing channel to create awareness and generate leads. Use this platform to tell your business's story and engage your audience. It's your opportunity to convey personality and culture, to demonstrate why people will enjoy working with you and...
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When something goes wrong what is your natural reaction?

Our behaviour responses are so beautifully captured in the acronym 'OARBED' - the OAR (Ownership, Accountability and Responsibility) representing above the line behaviour while BED (Blame, Excuse, Deny) is below the line. This concept is easily demonstrated through the chi...
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