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Screening potential clients sounds rather clinical, a bit like screening for a disease.

Truth be told, D clients are like parasites.  They can be painful, demand attention, drain your energy, query your bills and if they refer you work - breed more parasites.  Most significantly, they’ll damage your brand, morale and culture. Unlike the pa...
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The biggest challenge in business stems from 'TLT' - too little time.

One of the best solutions to TLT is to delegate more, either to existing team members or to people external to the business (outsourcing). It's as simple as looking at the number of hats you are wearing to see if you can delegate any of them....
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The power of drawing

May 17, 2017

A picture paints a thousand words. So why don't we draw more?

My old excuse (below the line thinking) was that I'm an accountant and therefore I can't draw. Too bad if you're a visual learner, you'll just have to listen to what I say or read my words. Worse still, I'll subject you to death by PowerPoint. Does this sound familiar? Thos...
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Client events streamlined

February 3, 2017

Client events are a double-edged sword.

1. They provide literally a room full of opportunities to help your clients achieve their goals. 2. If executed poorly you'll suffer from brand damage, wasted resources and shattered team confidence. ...
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Are you adding value to your clients or are you spending too much time playing checkers? Let me explain how the game is played in so many Accounting firms. The game starts with the client diligently (sometimes!) completing their Xero coding (or cashbook) and submitting i...
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