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Agility

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I’m a firm believer that everyone comes to work to do a great job - initially anyway.  So why do businesses have poor performers?  Likewise, why do team members find it difficult to deal with conflict in the workplace; that difficult client or demanding boss? To ...
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The biggest challenge in business stems from 'TLT' - too little time.

One of the best solutions to TLT is to delegate more, either to existing team members or to people external to the business (outsourcing). It's as simple as looking at the number of hats you are wearing to see if you can delegate any of them....
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Client events streamlined

February 3, 2017

Client events are a double-edged sword.

1. They provide literally a room full of opportunities to help your clients achieve their goals. 2. If executed poorly you'll suffer from brand damage, wasted resources and shattered team confidence. ...
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A resolution is defined as: 'A firm decision to do or not do something.' When we set attainable resolutions we gain clarity of our desired direction both personally and professionally. They say it takes 21 times to change or create a habit and by actively speaking change w...
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Success in sport is all about playing your 'A' game. Being the best you can be through preparation and training, during the game and even after with modesty and humility in success and graciousness in defeat. If everyone on the team plays their 'A' game the results are impre...
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Are you adding value to your clients or are you spending too much time playing checkers? Let me explain how the game is played in so many Accounting firms. The game starts with the client diligently (sometimes!) completing their Xero coding (or cashbook) and submitting i...
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